Troubleshooting and Known Issues
This thread will contain a list of known issues regarding APM and the softwares it is integrated with.
Some issues will have easy fixes if you come across them.
APM
Interactive Brokers
This thread will contain a list of known issues regarding APM and the softwares it is integrated with.
Some issues will have easy fixes if you come across them.
APM
- After restating your computer or APM, it is possible that APM may tell you that an account is already open, when it is not. Close APM, check your task manager, and close any instances of APM. If that doesn't work, delete the lock.txt file in your account folder.
Interactive Brokers
- Market on Close and Limit on Close orders cannot be placed outside of market hours on paper trading accounts.
- Live accounts will work perfectly fine.
- For paper trading accounts, you should either trade during market hours or use Market/Limit orders instead.
- Live accounts will work perfectly fine.
- IB usually must be restarted each weekend. There is no known fix, but it is as simple as reopening it and logging back in.