Alera Forum › Alera Portfolio Manager › Bugs and Problems
Troubleshooting and Known Issues

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Troubleshooting and Known Issues
Marcel Offline
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#11
04-15-2022, 07:49 AM
I'm getting an error on all my accounts as shown in the screen print. I haven't been able to figure out yet how to get them to connect. Is there a solution?


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mariawalker Offline
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#12
05-19-2022, 12:43 AM
Hey there,
 I am also  interested in APM and I would like to use it. when I click on start button to connect to ib gateway, APM bugs without any message. I tried different versions of APM, but the problem remains. I use windows 10 pro and the configuration of my device is normal (standard corporate laptop, but there are no restrictions on applications). Please, what can I do to make the program work.
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admin Offline
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#13
05-22-2022, 10:38 AM
(05-19-2022, 12:43 AM)mariawalker Wrote: Hey there,
 I am also  interested in APM and I would like to use it. when I click on start button to connect to ib gateway, APM bugs without any message. I tried different versions of APM, but the problem remains. I use windows 10 pro and the configuration of my device is normal (standard corporate laptop, but there are no restrictions on applications). Please, what can I do to make the program work.

Can you please send an email to contact@aleratrading.com. Please attach a screenshot of your IB TWS or IB Gateway API settings.
Will try to assist you further through email.
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